{
  "service": "crisp",
  "displayName": "Crisp",
  "categories": [
    "Communication",
    "Marketing"
  ],
  "authTypes": [
    "api_key"
  ],
  "auth": [
    {
      "type": "api_key",
      "label": "Token Key",
      "placeholder": "CRISP_TOKEN_KEY",
      "description": "Crisp token key used as the Basic Auth password. For website tokens, generate the key in Crisp Dashboard > Settings > Workspace Settings > Advanced configuration > API Token: https://app.crisp.chat/",
      "extraFields": [
        {
          "key": "tokenIdentifier",
          "label": "Token Identifier",
          "inputType": "text",
          "required": true,
          "secret": false,
          "placeholder": "CRISP_TOKEN_ID",
          "description": "Crisp token identifier used as the Basic Auth username. Copy it with the token key from Crisp Dashboard > Settings > Workspace Settings > Advanced configuration > API Token: https://app.crisp.chat/"
        },
        {
          "key": "websiteId",
          "label": "Website ID",
          "inputType": "text",
          "required": true,
          "secret": false,
          "placeholder": "8c842203-7ed8-4e29-a608-7cf78a7d2fcc",
          "description": "Crisp website identifier used in REST API paths. Find it in Crisp Dashboard > Settings > Workspace Settings > Setup Instructions: https://app.crisp.chat/"
        },
        {
          "key": "tokenTier",
          "label": "Token Tier",
          "inputType": "text",
          "required": false,
          "secret": false,
          "placeholder": "website",
          "description": "Crisp REST API token tier sent with X-Crisp-Tier. Use website for Dashboard website tokens or plugin for Marketplace plugin tokens."
        }
      ]
    }
  ],
  "homepageUrl": "https://crisp.chat/",
  "actions": [
    {
      "id": "crisp.get_conversation",
      "service": "crisp",
      "name": "get_conversation",
      "description": "Retrieve one Crisp conversation by session ID.",
      "requiredScopes": [],
      "providerPermissions": [
        "website:conversation:sessions"
      ],
      "inputSchema": {
        "type": "object",
        "properties": {
          "sessionId": {
            "type": "string",
            "minLength": 1,
            "description": "The Crisp conversation session identifier."
          }
        },
        "additionalProperties": false,
        "description": "Input parameters for retrieving a Crisp conversation."
      },
      "outputSchema": {
        "type": "object",
        "properties": {
          "conversation": {
            "type": "object",
            "properties": {
              "sessionId": {
                "type": "string",
                "description": "The Crisp conversation session identifier."
              },
              "websiteId": {
                "type": "string",
                "description": "The Crisp website identifier."
              },
              "state": {
                "type": "string",
                "description": "The Crisp conversation state."
              },
              "status": {
                "type": "integer",
                "description": "The Crisp conversation status code."
              },
              "lastMessage": {
                "anyOf": [
                  {
                    "type": "string",
                    "description": "A string value returned by Crisp."
                  },
                  {
                    "type": "null"
                  }
                ]
              },
              "createdAt": {
                "type": "integer",
                "description": "A Crisp timestamp in milliseconds."
              },
              "updatedAt": {
                "type": "integer",
                "description": "A Crisp timestamp in milliseconds."
              },
              "unread": {
                "type": "object",
                "properties": {
                  "operator": {
                    "type": "integer",
                    "description": "Unread messages visible to operators."
                  },
                  "visitor": {
                    "type": "integer",
                    "description": "Unread messages visible to the visitor."
                  }
                },
                "additionalProperties": false,
                "description": "Unread message counters returned by Crisp."
              },
              "visitor": {
                "type": "object",
                "properties": {
                  "nickname": {
                    "anyOf": [
                      {
                        "type": "string",
                        "description": "A string value returned by Crisp."
                      },
                      {
                        "type": "null"
                      }
                    ]
                  },
                  "email": {
                    "anyOf": [
                      {
                        "type": "string",
                        "description": "A string value returned by Crisp."
                      },
                      {
                        "type": "null"
                      }
                    ]
                  }
                },
                "additionalProperties": false,
                "description": "Visitor metadata normalized from a Crisp conversation."
              },
              "raw": {
                "type": "object",
                "properties": {},
                "additionalProperties": true,
                "description": "The raw Crisp conversation object."
              }
            },
            "additionalProperties": false,
            "required": [
              "sessionId",
              "websiteId",
              "raw"
            ],
            "description": "A Crisp conversation with stable top-level fields and the raw upstream object."
          }
        },
        "additionalProperties": false,
        "description": "A Crisp conversation response."
      }
    },
    {
      "id": "crisp.get_website",
      "service": "crisp",
      "name": "get_website",
      "description": "Retrieve the Crisp website connected to the configured token.",
      "requiredScopes": [],
      "providerPermissions": [],
      "inputSchema": {
        "type": "object",
        "properties": {},
        "additionalProperties": false,
        "description": "Input parameters for retrieving the Crisp website connected to this credential."
      },
      "outputSchema": {
        "type": "object",
        "properties": {
          "website": {
            "type": "object",
            "properties": {
              "websiteId": {
                "type": "string",
                "description": "The Crisp website identifier."
              },
              "name": {
                "type": "string",
                "description": "The Crisp website name."
              },
              "domain": {
                "type": "string",
                "description": "The Crisp website domain."
              },
              "logo": {
                "anyOf": [
                  {
                    "type": "string",
                    "description": "A string value returned by Crisp."
                  },
                  {
                    "type": "null"
                  }
                ]
              },
              "verified": {
                "type": "boolean",
                "description": "Whether the Crisp website is verified."
              },
              "institutional": {
                "type": "boolean",
                "description": "Whether the Crisp website is institutional."
              },
              "raw": {
                "type": "object",
                "properties": {},
                "additionalProperties": true,
                "description": "The raw Crisp website object."
              }
            },
            "additionalProperties": false,
            "required": [
              "websiteId",
              "raw"
            ],
            "description": "A Crisp website returned by the REST API."
          }
        },
        "additionalProperties": false,
        "description": "The Crisp website connected to this credential."
      }
    },
    {
      "id": "crisp.list_conversation_messages",
      "service": "crisp",
      "name": "list_conversation_messages",
      "description": "List messages in a Crisp conversation.",
      "requiredScopes": [],
      "providerPermissions": [
        "website:conversation:messages"
      ],
      "inputSchema": {
        "type": "object",
        "properties": {
          "sessionId": {
            "type": "string",
            "minLength": 1,
            "description": "The Crisp conversation session identifier."
          },
          "timestampBefore": {
            "type": "integer",
            "description": "A Crisp timestamp in milliseconds."
          },
          "timestampAfter": {
            "type": "integer",
            "description": "A Crisp timestamp in milliseconds."
          },
          "timestampAround": {
            "type": "integer",
            "description": "A Crisp timestamp in milliseconds."
          }
        },
        "additionalProperties": false,
        "required": [
          "sessionId"
        ],
        "description": "Input parameters for listing messages in a Crisp conversation."
      },
      "outputSchema": {
        "type": "object",
        "properties": {
          "messages": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "sessionId": {
                  "type": "string",
                  "description": "The Crisp conversation session identifier."
                },
                "websiteId": {
                  "type": "string",
                  "description": "The Crisp website identifier."
                },
                "type": {
                  "type": "string",
                  "description": "The Crisp message type."
                },
                "from": {
                  "type": "string",
                  "description": "The Crisp message sender side."
                },
                "origin": {
                  "type": "string",
                  "description": "The Crisp message origin."
                },
                "content": {
                  "description": "The Crisp message content."
                },
                "fingerprint": {
                  "type": "number",
                  "description": "The Crisp message fingerprint."
                },
                "timestamp": {
                  "type": "integer",
                  "description": "A Crisp timestamp in milliseconds."
                },
                "user": {
                  "type": "object",
                  "properties": {
                    "userId": {
                      "type": "string",
                      "description": "The Crisp user identifier attached to the message."
                    },
                    "nickname": {
                      "type": "string",
                      "description": "The user nickname attached to the message."
                    }
                  },
                  "additionalProperties": false,
                  "description": "User metadata normalized from a Crisp message."
                },
                "raw": {
                  "type": "object",
                  "properties": {},
                  "additionalProperties": true,
                  "description": "The raw Crisp message object."
                }
              },
              "additionalProperties": false,
              "required": [
                "sessionId",
                "websiteId",
                "raw"
              ],
              "description": "A Crisp conversation message with stable top-level fields and the raw upstream object."
            },
            "description": "The messages returned by Crisp."
          }
        },
        "additionalProperties": false,
        "description": "Crisp conversation messages."
      }
    },
    {
      "id": "crisp.list_conversations",
      "service": "crisp",
      "name": "list_conversations",
      "description": "List conversations for the connected Crisp website.",
      "requiredScopes": [],
      "providerPermissions": [
        "website:conversation:sessions"
      ],
      "inputSchema": {
        "type": "object",
        "properties": {
          "pageNumber": {
            "type": "integer",
            "minimum": 1,
            "description": "The 1-based conversation page number to request from Crisp."
          },
          "perPage": {
            "type": "integer",
            "minimum": 1,
            "description": "The number of conversations to request per page."
          },
          "searchQuery": {
            "type": "string",
            "minLength": 1,
            "description": "Search text used by Crisp conversation search."
          },
          "includeEmpty": {
            "type": "boolean",
            "description": "Whether Crisp should include empty conversations."
          },
          "filterUnread": {
            "type": "boolean",
            "description": "Whether Crisp should return only unread conversations."
          },
          "filterResolved": {
            "type": "boolean",
            "description": "Whether Crisp should return only resolved conversations."
          },
          "filterNotResolved": {
            "type": "boolean",
            "description": "Whether Crisp should return only unresolved conversations."
          },
          "filterAssigned": {
            "type": "boolean",
            "description": "Whether Crisp should return only assigned conversations."
          },
          "filterUnassigned": {
            "type": "boolean",
            "description": "Whether Crisp should return only unassigned conversations."
          }
        },
        "additionalProperties": false,
        "description": "Input parameters for listing Crisp conversations."
      },
      "outputSchema": {
        "type": "object",
        "properties": {
          "conversations": {
            "type": "array",
            "items": {
              "type": "object",
              "properties": {
                "sessionId": {
                  "type": "string",
                  "description": "The Crisp conversation session identifier."
                },
                "websiteId": {
                  "type": "string",
                  "description": "The Crisp website identifier."
                },
                "state": {
                  "type": "string",
                  "description": "The Crisp conversation state."
                },
                "status": {
                  "type": "integer",
                  "description": "The Crisp conversation status code."
                },
                "lastMessage": {
                  "anyOf": [
                    {
                      "type": "string",
                      "description": "A string value returned by Crisp."
                    },
                    {
                      "type": "null"
                    }
                  ]
                },
                "createdAt": {
                  "type": "integer",
                  "description": "A Crisp timestamp in milliseconds."
                },
                "updatedAt": {
                  "type": "integer",
                  "description": "A Crisp timestamp in milliseconds."
                },
                "unread": {
                  "type": "object",
                  "properties": {
                    "operator": {
                      "type": "integer",
                      "description": "Unread messages visible to operators."
                    },
                    "visitor": {
                      "type": "integer",
                      "description": "Unread messages visible to the visitor."
                    }
                  },
                  "additionalProperties": false,
                  "description": "Unread message counters returned by Crisp."
                },
                "visitor": {
                  "type": "object",
                  "properties": {
                    "nickname": {
                      "anyOf": [
                        {
                          "type": "string",
                          "description": "A string value returned by Crisp."
                        },
                        {
                          "type": "null"
                        }
                      ]
                    },
                    "email": {
                      "anyOf": [
                        {
                          "type": "string",
                          "description": "A string value returned by Crisp."
                        },
                        {
                          "type": "null"
                        }
                      ]
                    }
                  },
                  "additionalProperties": false,
                  "description": "Visitor metadata normalized from a Crisp conversation."
                },
                "raw": {
                  "type": "object",
                  "properties": {},
                  "additionalProperties": true,
                  "description": "The raw Crisp conversation object."
                }
              },
              "additionalProperties": false,
              "required": [
                "sessionId",
                "websiteId",
                "raw"
              ],
              "description": "A Crisp conversation with stable top-level fields and the raw upstream object."
            },
            "description": "The conversations returned by Crisp."
          }
        },
        "additionalProperties": false,
        "description": "A page of Crisp conversations."
      }
    },
    {
      "id": "crisp.send_text_message",
      "service": "crisp",
      "name": "send_text_message",
      "description": "Send an operator text message to a Crisp conversation.",
      "requiredScopes": [],
      "providerPermissions": [
        "website:conversation:messages"
      ],
      "inputSchema": {
        "type": "object",
        "properties": {
          "sessionId": {
            "type": "string",
            "minLength": 1,
            "description": "The Crisp conversation session identifier."
          },
          "content": {
            "type": "string",
            "minLength": 1,
            "description": "The text content to send to the Crisp conversation."
          },
          "origin": {
            "type": "string",
            "enum": [
              "chat",
              "email"
            ],
            "description": "The Crisp message origin to use for the text message."
          }
        },
        "additionalProperties": false,
        "required": [
          "sessionId",
          "content"
        ],
        "description": "Input parameters for sending a text message to a Crisp conversation."
      },
      "outputSchema": {
        "type": "object",
        "properties": {
          "reason": {
            "type": "string",
            "description": "The Crisp response reason."
          },
          "fingerprint": {
            "type": "number",
            "description": "The dispatched Crisp message fingerprint."
          }
        },
        "additionalProperties": false,
        "required": [
          "reason"
        ],
        "description": "The Crisp text message dispatch result."
      }
    }
  ]
}